Ordering & Product FAQ
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FAQ INDEX

• Ordering Information 
• Barcode Scanners
• Magnetic Swipe Card Readers
• Customer Displays
• Receipt Printers
• Serial-Ethernet Converters
• Cash Drawer

A. Barcode Scanners

• 1, What are the differences between Barcode Wand, Slot Reader, CCD scanner, and laser Barcode Scanner?
• 2. Advantages of CCD scanners and Laser Scanners
• 3. What kind of Connection Interfaces are available with barcode scanners?
• 4.  What's the warranty on TYSSO Barcode Scanners
• 5. Why my PS/2 barcode scanner is not working with my laptop computer?
• 6. What does the Decoded and Undecoded mean?
• 7. How to program my TYSSO barcode scanner?
• 8. What are the "preamble" and "postamble" settings and how am I going to configure it?
• 9. What is the Code ID setting?
• 10. Why my barcode scanner with keyboard wedge interface does not input correct data to my French or German language OS. and how to solve this problem?
• 11. What happen if my scanner starting acts strange after I have made certain configurations?
• 12. Do you sell your barcode scanners without the TYSSO brand name label?
• 13. I need special pin-outs and connectors for my barcode scanners, can you provide such modifications?
• 14. How to make simple test on my scanners should any hardware failure happens?
• 15. How to update my TYSSO scanner's decoder firmware to the most recent version?
• 16. Trouble Shooting (for Technician's reference Only)
• 17. Basic Barcode Scanner Parts and Hardware

• 18. How to lose first UPC-E prefix on TYSSO hand-held barcode scanner, if it's possible?

B. Magnetic Swipe Card Readers

• What's the difference between Tysso MSR and TMSR series?
• What language does TYSSO magnetic stripe card readers support?
• Does TYSSO Magnetic Swipe Card Reader support JIS-II standard?
• What communication interface does TYSSO swipe card reader and encoder provide?
• Does the TYSSO TMSR series magnetic stripe card reader configurable by the setup utility via keyboard wedge interface?
• Do you provide software command set of the MSE-630T magnetic swipe card reader / encoder for programming reference?
• Does Tysso swipe card reader reads the ISO track 2 with 7-bit encoding ?
• What is a "Track"?
• What are Hi-Co. and Low-Co.?
• Do I need a special reader to decode hi-co. cards?

C. Customer Displays

• I would like to add some custom font into the customer display's memory, is it possible?
• Does Tysso Customer Display support OPOS SDK.?
• What is the "Printer Pass-through" function, and does your customer displays supporting such function?
• How does the Tysso Customer display powered?
• How to test my customer display to see if it is working?

D. Receipt Printers

• What is the online/offline button for on the PRP-080 receipt printer?
• How to make cleaning on my PRP-080 thermal receipt printers?
• How to preventing and fixing the paper jams?
• Does your PRP-080 printer support OPOS SDK?
• What serial speed does your PRP-080 support?
• I am sure that I've installed the Win32 driver properly, but how come my printer only prints out garbage data?
• Do I need the driver to send ESC p command to the printer to open the drawer?
• What types of roll paper do you recommend to use with the PRP-080 receipt printer? and can you supply the same?
• Do you supply the printer mechanism alone?
• What type of communication interfaces does Tysso Receipt Printer support?
• How to check the status of the printer ? What is the command and also give the details of the parameters if any along with the sample program if you have any.
• How to download the logo in the memory of the printer and print it out using command line.
• How to select different languages using ESC/POS command?

E. Serial-Ethernet Converters (eCOV-100/132/432)

• Why ECOV.exe detects nothing on the network?
• Why my Internet Browser cannot find the Controller Setup screen?
• “LAN” LED indicator flashes normally, but my e-COV still not online?
• Why RS-232 connection is not working?
• What is IP setup in e-COV series?
   

E. Cash Drawer

• How do I use my cash drawer?
• What is a cash drawer?
• How do open cash drawer through an Epson-compatible receipt printer under QBASIC:
• How to check the cash drawer status through micro switch

TYSSO Product Links:

Barcode Scanner | Receipt Printer | Magstripe Card Reader / Writer | POS Customer Display  |  POS Keyboard
Touchscreen POS System | Cash Drawer | Serial-Ethernet Converter | Links to Other Sites